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In The Loop — Chapter 20: Deputy

As CEO of Aerocare, an airport services company based in Sydney, Australia, Steve Shelley had a problem. The management of his large and growing...
Tom Mohr Tom Mohr
16 min read

In The Loop-Chapter 19: The Governance System

The governance system is a meta system. A recent Googlegeist survey became a hot news topic. “The annual internal poll, known as Googlegeist, asked...
Tom Mohr Tom Mohr
12 min read

In The Loop-Chapter 18: The Strategy, Planning and Architecture…

“It is said that if you know your enemies and know yourself, you will not be imperiled in a hundred battles; if you do...
Tom Mohr Tom Mohr
19 min read

In The Loop-Chapter 17: The Culture System

Culture is a meta system. Culture embodies the real values of the company at any given time. It emerges in the dynamic interplay between...
Tom Mohr Tom Mohr
11 min read

In The Loop-Chapter 16: The DataOps System

DataOps is a meta system. The purpose of the DataOps system is to place the right data into the right hands (or systems) at...
Tom Mohr Tom Mohr
14 min read

In The Loop-Chapter 15: The Engineering System

In the next five chapters we will delve into the five meta systems of the enterprise. Meta systems exist for only one reason: to...
Tom Mohr Tom Mohr
16 min read

In The Loop—Chapter 14: The Rest of the Operating…

In the previous chapter I exposed the difference between the product discovery system and the product management system. Here I will provide a short...
Tom Mohr Tom Mohr
5 min read

In The Loop—Chapter 13: Product Discovery vs. Product Management

In the fit systems enterprise, systems get things done. In the next seven chapters, we dive into the enterprise’s operating systems and meta systems....
Tom Mohr Tom Mohr
17 min read

In The Loop—Chapter 12: Justifying the Shift

As with the previous chapter, this chapter is for senior executives of a large enterprise facing generative and digital transformation. As CEO of a...
Tom Mohr Tom Mohr
8 min read

In The Loop—Chapter 11: How To Execute the Shift

If you are a senior executive of a fast-rising startup, this chapter is not for you. It is written for the leader of a large...
Tom Mohr Tom Mohr
25 min read

In The Loop—Chapter 10: Results-Centric Process Redesign

“Re-engineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance, such as cost,...
Tom Mohr Tom Mohr
12 min read