All Stories

In The Loop - Chapter 29: Trust

On the side of the box marked “Trust,” make sure to slap a label that reads, “Fragile: Handle with Care”. Trust is the foundation...
Tom Mohr Tom Mohr
13 min read

In The Loop - Chapter 28: Overhauling a Technical System

If you are a non-technical CEO (or senior executive) of a company that must migrate from a technical monolith to cloud-based microservices, this chapter...
Tom Mohr Tom Mohr
24 min read

The Dating Analogy: Why More Than Half of Strategic…

Call this a tacky analogy, but often, like with new relationships, at the beginning of strategic partnerships or M&A events, it’s easy to get...
Mark Sochan Mark Sochan
7 min read

In The Loop - Chapter 27: IoT and Mobility

Once upon a time, a company’s operational boundaries were clear and stable. In operational terms, the enterprise could be conceived of as the sum...
Tom Mohr Tom Mohr
14 min read

In The Loop - Chapter 26: AI, Machine Learning and Deep Learning

Wherever datasets are large enough, there is the opportunity to tap into the power of artificial intelligence (and its subdomains of machine learning and...
Tom Mohr Tom Mohr
10 min read

In The Loop - Chapter 25: Managing Big Data in the Cloud

In the fit systems enterprise, data is lifeblood. In its products, technical systems, operating system workflows and everyday decision making, data propels everything forward....
Tom Mohr Tom Mohr
16 min read

In The Loop - Chapter 24: Reactive Systems and Microservices Architecture

For the next six chapters, we will explore how modern technology has evolved, is built, is maintained and is upgraded. Digital literacy is one...
Tom Mohr Tom Mohr
14 min read

In The Loop - Chapter 23: Starbucks

The big change began on January 7, 2008. That was the day Howard Schultz reclaimed his seat as CEO of Starbucks. He had departed...
Tom Mohr Tom Mohr
21 min read

In The Loop - Chapter 22: General Motors

When the Great Recession hit, General Motors was ill prepared. After years of declining market share and soaring pension liabilities, it had a vulnerable...
Tom Mohr Tom Mohr
28 min read

In The Loop — Chapter 21: Zuora

Tien Tzuo grew up in Brooklyn, New York. Early on, he showed a penchant for bold ideas and entrepreneurial ventures. So it was perhaps...
Tom Mohr Tom Mohr
15 min read

In The Loop — Chapter 20: Deputy

As CEO of Aerocare, an airport services company based in Sydney, Australia, Steve Shelley had a problem. The management of his large and growing...
Tom Mohr Tom Mohr
16 min read