Tom Mohr
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106 Stories by Tom Mohr
Beatrice has become an automotive CRM expert. In the auto CRM space, eighteen different CRM systems compete. For the past four months, she...
The new office is in a class B building in San Francisco. Rent is through the roof. It’s an open floor plan; there...
It’s two months later, and the Toyota Rosegarden /Toyota Brookdale kerfuffle ended up being a blessing in disguise. News of SparkLight’s platform bug...
The $500,000 in new investment from Anik is burning fast. Six months have passed, and the apartment is crowded. Three desks, five people....
Leadership is not a cloak thrown over your shoulder. It’s your life. You are the founding CEO of a thirteen-month-old tech startup, SparkLight Digital....
If you are a tech company CEO, you know that the true value of your company resides in the hearts and minds of...
A short video introducing People Design, a book by Tom Mohr, CEO and founder of CEO Quest. People Design (the second book by Tom Mohr...
As you redesign the revenue engine, you must run it. Over the past 23 chapters, we’ve painted a picture of revenue engine best practice. Now...
Expansion is explosive. This chapter concerns the Expand domain of the Bow Tie: Consider the happy customer. Once upon a time, this prospect knew...
“They set me up, settled me in, and showed me success,” said the satisfied customer. This chapter concerns the Stabilize domain of the Bow...
Customer love lessens when a launch lingers. This chapter concerns the Launch domain of the Bow Tie: You just closed another deal. Awesome! Now what?...