Leadership
On the side of the box marked “Trust,” make sure to slap a label that reads, “Fragile: Handle with Care”. Trust is the foundation...
If you are a non-technical CEO (or senior executive) of a company that must migrate from a technical monolith to cloud-based microservices, this chapter...
Once upon a time, a company’s operational boundaries were clear and stable. In operational terms, the enterprise could be conceived of as the sum...
Wherever datasets are large enough, there is the opportunity to tap into the power of artificial intelligence (and its subdomains of machine learning and...
In the fit systems enterprise, data is lifeblood. In its products, technical systems, operating system workflows and everyday decision making, data propels everything forward....
For the next six chapters, we will explore how modern technology has evolved, is built, is maintained and is upgraded. Digital literacy is one...
The big change began on January 7, 2008. That was the day Howard Schultz reclaimed his seat as CEO of Starbucks. He had departed...
When the Great Recession hit, General Motors was ill prepared. After years of declining market share and soaring pension liabilities, it had a vulnerable...
The governance system is a meta system. A recent Googlegeist survey became a hot news topic. “The annual internal poll, known as Googlegeist, asked...
“It is said that if you know your enemies and know yourself, you will not be imperiled in a hundred battles; if you do...
Culture is a meta system. Culture embodies the real values of the company at any given time. It emerges in the dynamic interplay between...