Leadership

In The Loop—Chapter 5: Vision and Strategic Choice

Vision is the leader’s foresight: the end in mind as to what the enterprise will become. Its reach is limited only by the leader’s...
Tom Mohr Tom Mohr
8 min read

In The Loop—Chapter 4: The Generative and Adaptive Imperatives

Systems can always be improved. But a system intervention must be well planned, or the cure may prove worse than the disease. In improving...
Tom Mohr Tom Mohr
12 min read

In the Loop —Chapter 2: In the Loop Leadership

If you are the CEO or senior executive of a company with big aspirations — whether startup or Fortune 500 — it’s on you. Only you can turn...
Tom Mohr Tom Mohr
12 min read

In The Loop — Chapter 1: The Rise of The Loop…

Digital technology has hit an inflection point, and there’s no turning back. Products and services are digitizing. More and more human activity is becoming...
Tom Mohr Tom Mohr
19 min read

In The Loop: Leadership in the Fit Systems Enterprise

Introduction “You never change things by fighting existing reality. To change something, build a new model that makes the existing model obsolete.” — Buckminster Fuller (1895–1983)...
Tom Mohr Tom Mohr
9 min read

Chapter 23: 500 Desks  –  On Succession Planning

It was the arrival of two top executives that put you on the jetway towards IPO. In the wake of Pat Jansen’s tumultuous departure,...
Tom Mohr Tom Mohr
10 min read

Chapter 22: 350 Desks –  On Leadership Development

In the past three months, the temperature climbed steadily in weekly exec group meetings. You and the executive group were frogs in a pot...
Tom Mohr Tom Mohr
10 min read

Chapter 21: 310 Desks  –  On Layoffs

In the fourteen months after acquiring Weblastic, integration with SparkLight Digital proved difficult. Talk about oil and water. The two cultures couldn’t be more...
Tom Mohr Tom Mohr
14 min read

Chapter 19: 280 Desks  –  On Horizontal vs. Vertical

  SparkAction CRM crossed 4,000 dealer stores in June, punctuated by the re-signing of the 130-store McBride Auto Group. One year on DealerGasket’s CRM...
Tom Mohr Tom Mohr
9 min read

Chapter 18: 200 Desks  – On Headquarters vs. Remote

  The McBride debacle was a galvanizing moment. To lose a 130-store deal — the largest auto dealer in the country — because SparkLight Digital couldn’t launch stores...
Tom Mohr Tom Mohr
12 min read

Chapter 16: 120 Desks  –  On Recruiting, Hiring, and…

Your board meeting is going well — in fact, the excitement is palpable. Everyone leans in. The three VC partners are to your left (Mark Goldstein...
Tom Mohr Tom Mohr
11 min read