Leadership
Vision is the leader’s foresight: the end in mind as to what the enterprise will become. Its reach is limited only by the leader’s...
Systems can always be improved. But a system intervention must be well planned, or the cure may prove worse than the disease. In improving...
If you are the CEO or senior executive of a company with big aspirations — whether startup or Fortune 500 — it’s on you. Only you can turn...
Digital technology has hit an inflection point, and there’s no turning back. Products and services are digitizing. More and more human activity is becoming...
Introduction “You never change things by fighting existing reality. To change something, build a new model that makes the existing model obsolete.” — Buckminster Fuller (1895–1983)...
It was the arrival of two top executives that put you on the jetway towards IPO. In the wake of Pat Jansen’s tumultuous departure,...
In the past three months, the temperature climbed steadily in weekly exec group meetings. You and the executive group were frogs in a pot...
In the fourteen months after acquiring Weblastic, integration with SparkLight Digital proved difficult. Talk about oil and water. The two cultures couldn’t be more...
SparkAction CRM crossed 4,000 dealer stores in June, punctuated by the re-signing of the 130-store McBride Auto Group. One year on DealerGasket’s CRM...
The McBride debacle was a galvanizing moment. To lose a 130-store deal — the largest auto dealer in the country — because SparkLight Digital couldn’t launch stores...
Your board meeting is going well — in fact, the excitement is palpable. Everyone leans in. The three VC partners are to your left (Mark Goldstein...